Fequently Asked Question's


Expensify is a suite of applications that can ease the staff management for Enterprises including large corporates. Depending on the existing IT Automation Expensify seamlessly integrates to manage corporate expenses incurred by Staff.

1. Expenditure incurred for various reasons on behalf of the company is captured and reported and updated real time.

2. Cashless and paperless solution to replace existing corporate credit cards.

3. Expensify is integrated with a RUPAY Prepaid Card issued by Federal Bank.

4. For smaller organization Expensify provides free cloud based automation on signup for HR and CR Management.

5. Expensify is a reimbursement tool for various employee payments.

Expensify is suitable for every corporate irrespective of their size small, medium or large.

Expensify allows your corporate to go cashless and make disbursements and accounting easier. An Expensify Wallet issued by Paymint can manage corporate expenses, re-imbursements (medical, meal, travel, conveyance, etc.,) and personal expenses smartly using a single card.

A smart application provided by Paymint on both Android and iOS platforms provides complete usability of the suite right from the phone. Also Expensify is available on various screen types through secured web access.

Small corporates, large enterprises, professional enterprises and even small establishments. There is no restriction on number of employees or monthly transactional volumes.

There are numerous expense management systems available for use however, Expensify is an unique model integrating expense management system with corporate work flow on approval system along with seamless integration with your accounting system or ERP.

Expensify has numerous use cases and a few are as follows:

1. Field staff who need do expenditure on travel, entertainment, etc.,

2. Office Administrative Staff managing petty cash.

3. Branch offices require to handle petty cash.

4. Company officials using corporate credit card can effectively move towards zero balance prepaid card reducing the burden to hold credit.

5. Employee non taxable reimbursements most of which are non-cash

Expensify integrates with your corporate workflow on expense and bill settlement. An Expensify user can request travel/expense advance from the mobile application/web interface which is flashed to next level of recommending or authorizing authority for instant cash load onto Expensify Card.

Corporate can set auto top for select card users and also can set limits on various usages. Eg., Corporate can set limit for usage of card for food and beverages on daily/monthly/weekly basis.

Expensify is a corporate product and does not require user KYC. Each card is issued to the corporate on the basis of corporate KYC. However, if user prefer to use the card for personal use Paymint personal wallet shall be activated by carrying out KYC.

General FAQs :

Paymint offers Meal on its Prepaid Platform sponsored by Federal Bank which provides the ease of accessing meal allowance across the country on Rupay accepting Merchants.

The card can be used like any other debit card offered on EMV platform. The card platform easily integrates with corporate’s meal outlets and provides food ordering right from Paymint Mobile Application.

Meal Card is a corporate product and need to be issued through Corporate. Individuals may approach your HR department for issuance of Paymint Meal Card. Once registered, corporate can request, activate, reload and verify the card usage online.

Once customer KYC is done through the corporate, a card can be reloaded any number of times. However, the maximum loaded value cannot exceed Rs. 100,000 at any point of time as per RBI Guidelines.

Yes, we provide end-to-end solution and integrate your office cafeteria. Our back-end team can also integrate your Paymint Mobile APP with your cafeteria menu and order management to allow user to order food without moving from the desk.

Your cafeteria can be added to accept Paymint Meal card in several ways. The cafeteria as a merchant can use QR, POS or EDS machine.

The card member shall use the card only for food, beverages and ready-to-eat items at eating joints. The enterprise shall, prior to availing the Paymint Meal Card Services, obtain appropriate advice and familiarize itself with the associated risks and all the terms and conditions pertaining to the service and Paymint and its sponsor bank will be absolved of any liability arising due to misuse of the card.

Employee FAQs :

Paymint prepaid card portal can be accessed from www.paymint.in. Look for login page on the top right of the website. Alternatively, you can access the same on support.paymint.in

Self-care portal is self-explanatory and easy to use. Please go by the navigational instructions on the page to access various services on the self-care portal or chat with our support executive on the web chat.

Your card is a pre-activated card. ZERO Value card hence, no need to maintain a minimum balance.

No, you cannot withdraw cash from your card as per RBI guidelines.

Card issued is valid for three/five years. Please check the validity of the card on the card itself.

Paymint Tax Benefits' gifting arrangement is an electronic/digital prepaid wallet that offers tax-saving benefit vouchers for staff upto an aggregate of Rs 5,000. It shows up as a virtual card in your staff’s' Paymint accounts on the cloud. Gifts, allowances, rewards can be sent to this card, which can be utilised at more than 12 lakh stores and online too by means of Paymint Let’s Mint Card and Paymint app.

As indicated by the Income Tax Act, reward/gift cards for staff can enable them to save taxes on an amount of up to Rs 5,000. Employees can save upto to 30% in taxes of the money value of the reward/gift issued to them.

Prospects we can offer Paymint’s tax-saving reward solution for our staff/employees

Our online dashboard enables smooth transfers of reward/grants to staff/employees an account for your company has to be created. The online dashboard facilitates for the whole of Paymint Tax Benefits suite of employee tax-saving advantages.

You are required to:

• Register in for the reward program

• Add a list of employees those entitled to receive rewards in their Virtual Paymint Gift Card

• Assign a date for the payout of gifts/rewards

• Reload money

The registration page can be found at https://www.paymint.in/. You can alternatively, speak to us on +91 82 82 82 33 27 to seek guidance from our expert team in registering with us.

The employees can have the ease and pleasure of using/spending at more than 12 lakh stores and online through the Paymint payment suite.

Our Paymint suite is a new high-performance payment platform whose deep, multi-layer security provides peace of mind to all our users

Within the suite is our Paymint app which incorporates the Wallet application, which attributes several third-party apps unified into it. To state a few would be food ordering services, online shopping apps and the Paymint Let’s Mint Card, a Rupay powered card, that can be just swiped like any other debit card in a store or used online.

The organisation is entitled to a privilege to set any value onto the gift voucher. Albeit, a sum more than Rs 5,000 will be taxable.

More ways to connect to us would be....

You can write to us at info@paymint.in and our team will get back to you. Being your interest, you are most welcome to request for a personalised demo, of how the complete process functions coherently.

Explore :

The organisation is entitled to a privilege to set any value onto the gift voucher. Albeit, a sum more than Rs 5,000 will be taxable.

More ways to connect to us would be....

You can write to us at info@paymint.in and our team will get back to you. Being your interest, you are most welcome to request for a personalised demo, of how the complete process functions coherently.

To know more and also customise your requirement on introducing Paymint in your organisation, connect to us and we shall be glad to help you out!!

Indeed, logging on to the dashboard, you can without much of a stretch renounce any awards that you may have conveyed by error. In case, if the user has instantaneously spent the awards issued, you will have to settle this internally. Unused rewards can simply be retracted.

For Employees :

Paymint gift card is a virtual gift card for employees which loaded with gift n rewards money. An amount upto Rs. 5000 is exempted from tax. The reward in your virtual gift card can be spent using the Paymint Let’s Mint Card, a tangible card or via the Paymint app.

You can utilize your gifts at more than 12 lakh stores and online through the Paymint app and the RuPay-powered Paymint Let’s Mint Card. This incorporates restaurants, bistros/cafes, fuel pumps, super markets and much more.

The rewards shall be loaded on to your Paymint Card by your employer. This could either come in parts or transferred at once.

You just need to ensure that you have verified your official email ID to have a whole of Paymint’s hassle-free. The verification of email ID is a one-time process and quite simple and the outlay of reward to your account will be done as per the dates assigned by your organisation. The same can be done easily from our web portal support.paymint.in

Explore:

While some finer details may vary, the broad features remain the same so is the validity of three years for the employee Paymint Card. Opting to change the validity period totally is at the company’s discretion.

No, you cannot withdraw cash for the amount that’s been transferred on to your Paymint corporate gifting solution, neither transfer rewards to any other account nor card.

You can utilize your Paymint Card with great ease – it may be a single transaction or multiple purchases as per your choice n convenience.

Not possible as the amount loaded is predefined and can’t be topped-up. In case where your purchases exceed the value of your gift card, you can always add money to your Paymint GPR Card and pay at one go.

In contrast to many other employee gift cards, Paymint Card reward solution has not defined a minimum purchase amount.

Medical Reimbursement For HR Admin:

Paymint Medical Reimbursement Card is technology driven-digitized employee tax saving program and leverages an employee to choose to demand up to Rs. 15,000 as tax exempted pay-back/reimbursement annually. The process is totally paperless and funds can be disbursed to all employees irrespective of their location, anywhere in the country with absolute ease, within flash of few seconds. Our program facilitates you to deploy bill validations to Paymint and get updated with actual numbers n analysis reflecting on your app digitally. Within the Paymint Tax Benefits suite, our program backs many tax benefits plans for employees and the same framework can be used to disburse funds to employees.

Unique, because Paymint Medical Reimbursement Card is one of its kind and among the few in the world, that facilitates medical paybacks digitally, quickly and paper obsolete n extinct. Medical reimbursements customarily rope in heaps of documentation, authenticating invoices and retaining data in form of papers for longer said time. With this payment system in place and seamless use of Paymint app employees can raise claims however busy or occupied they are without any hassles and our Paymint team prodigies shall authenticate and generate your account reports.

The company should first register to have its corporate account in place. With this you have the entranceway to your company’s control panel / dashboard, the war room for the whole of Paymint Tax Benefits suite.

From here you can

• Transfer/add money/rewards

• Clearly assign a date when funds are to be released

• Digitally receive your account analytics

To register and experience the delight of cashless and paper free transaction do find the sign-up with us.

The registration/sign-up page can be found at support.paymint.in. You can alternatively, speak to us on +91 82 82 82 33 27 to seek guidance from our adroit team in registering with us.

By logging in to your corporate account funds are to be loaded to make sure the employees avail their payback with ease. Funds are transferred to a group account of Federal Bank and there-on the entire process is facilitated by the bank. Provide a list that contains details like the employee’s name, their primary phone number, official email in an excel file or any compatible format, to enable smooth transfer of funds. Finally assign a date for the payback release and funds will be disbursed spontaneously.

As per the Income Tax Act an amount, up to Rs 15,000 totally tax exempted can be claimed by the employee towards medical reimbursement. However, there is no limit rather amount defined as to how much a company can transfer to its employees. But employees with non-KYC compliance cannot hold any funds in their card. This limit however rises to Rs 1 lakh after an employee has completed full KYC.

Our platform uses specially-developed software that can read text. It is far more capable than the human eye at recognizing characters.

This is completely reliant on your organization’s guidelines. As transfers are organized and well scheduled the company’s dashboard extends the pliant of dispersing funds any number of times in a year.

The Paymint app and the Rupay-powered tangible Paymint Medical Reimbursement Card enables employees to spend through their funds. The Employee is entitled to receive the Paymint Medical Reimbursement Card as a part of the introductory kit. A short demo or brief insight on how to go about the Paymint Medical Reimbursement card and the Paymint app shall there by follow.

The employee can exhaust the medical reimbursement received using the Paymint Medical Reimbursement Card or also get their reimbursement against bills from Doctor’s for undergoing treatment, Pharmacies, purchase of medicines from online stores, Diagnostic centers and medical consultations. The company anyways needs to work on characterizing and designate stores, outlets, online shopping where employees can use their funds.

Function:

Paymint Medical Reimbursement Card being one among the very few functional based program so far in our country, offers a platform completely digitized and fully adaptable and customizable. Most functionality can be determined by the organization. Right from deciding upon the employees entitled to receive benefits and as to how and where they can make use of their funds can be particularized. Paymint Medical Reimbursement Card can be enforced in your company as per your required specifications, we shall be happy to customize your requirement.

Indeed, you can. Well being powered by Federal bank, Statement of records is well produced. Paymint displays reports and statements on the app platform itself. Reports that can be easily accessed are:

Statement of every employee

History of your orders

Amalgamated statements.

Indeed, logging on to the dashboard, you can without much of a stretch renounce any funds that you may have conveyed by error. In case, if the user has instantaneously spent the funds issued, you will have to settle this internally. Unused rewards can simply be retracted.

The transferred funds can be utilized by the ex-employee. However, if funds have remained in their account unused, it can be surely reversed with any hassles.

Amount that remains unused is by default transferred to the Employees General Purpose Reloadable Card balance. Alternatively, the amount can be taken as a component in his salary processing. In another condition the unused funds can simply be retracted and after it has been subject to tax deductions, can be transferred back to the employee.

Medical Reimbursement Employees :

Paymint Medical Reimbursement Card is technology driven-digitized employee tax saving program and leverages an employee to choose to demand tax exempted pay-back/reimbursement against hospital/medical expenses. The process is totally paperless and funds can be disbursed anywhere in the country with absolute ease. Your company transfers funds to you Paymint Medical Reimbursement Card. You can use your Paymint app or the Paymint GPR Rupay tangible Card to utilize your funds.

The company should first opt to implement Paymint Medical Reimbursement Card as an employee benefit program. Further to which the company registers with us and subsequently you are required to download the Paymint app and feed in your credentials as single-time process. You are requested to verify the link sent to you on your official email ID. Once this process is through you shall receive your funds automatically as per the dates assigned by the company monthly basis, directly into your account. You can file for claims through Paymint app. Paymint app and Paymint GPR Card both facilitates you to spend your funds with ease.

Indeed your organization will transfer medical payback funds to your account from time to time. You shall receive an SMS, an email notification as well as a notification on your app, as soon as funds are transferred to your account.

Verifying the official email ID is of utmost importance to experience the seamless process of Paymint Tax Benefits. Once you have done with this payback funds will reflect in your account as per dates assigned by your company. Verifying your email ID is quite easy and is a must !!

How do I Verify through Paymint online:

• Log in to your Paymint Account

• Set up

• Key-in your login credentials typically your registered mobile number

• An OTP and verification link will be sent to your email ID

• Click on the link to verify your email ID or enter in the OTP on your webpage

Verification through Paymint app:

• Get on to your profile page

• Key-in your official email id

• Click on the verification link sent on your email ID to complete verification

If the amount of the bills put up for claim exceeds a permissible limit, it would the company’s discretion that the employee supports his claim with the doctors prescriptions. Though its not necessary that prescriptions need to be shown, its always advisable to check with your HR manager, since reimbursement process totally abides by the Company’s policy.

Medical Reimbursements process totally abides by the Company’s policies. Your payback shall be calculated as per your company’s guidelines and norms. However, Paymint lets you register any time of the year provided it’s within your company’s policy.

The frequency of receiving funds is assigned by your company and is bound by the policy of the company. However, funds are generally released on monthly, quarterly, half-yearly or annual basis.

Functions:

There are couple options you can use your Paymint Medical Reimbursement Card payback funds in a much efficient way

Through Paymint app, You can use the Paymint app incorporated with health doorways like 1mg and Practo and book a doctor’s appointment or order medicines

Through Paymint Card

• Paymint Card enables you to swipe at any Medical shop. Hospital or doctor’s consultancy that accept cards.

It is essential to take a note that, to avail sanction of payback for tax saving benefits you will need to upload a copy of the bill.

In the process of Medical reimbursement claim, how do I upload a bill?

It’s just as simple as it looks in the app. Paymint app is thoughtfully structured enable the user to file their claims with zero hassle.

Here’s how you need to upload a bill

Log on to the Paymint App and open the Paymint Tax Benefits Medical Reimbursements virtual card

• click on the Upload Bill

• Take a picture or browse through the gallery to select the picture of the bill

• Add in the bill amount and enter purpose of the bill and submit

It is not necessary to retain the bills uploaded. You can retain them if you require them for your personal tax auditing purpose

You can utilize your Paymint Medical Reimbursement Card funds as you wish – it may be a single transaction or multiple purchases as per your choice n convenience

No, just bills from the current financial year can be presented for tax benefit claims.

If any unused funds reflect in the Paymint Medical Reimbursement Card, the same will be transferred to the Paymint Cash Card. This fund can be transferred to your personal bank account or alternatively you can spend this fund using your Paymint Mint Card. It is additionally feasible for any unused funds to be retracted and added as a component of your salary.

It’s totally at the discretion of the company whether to accept transcribed bills Regardless of norms the bills put up for claim must contain the name and permit/license number of the issuing party.

The funds transferred against your claim will be within the permissible limits. The excess value claimed can be settled with reloads that will be added to your Paymint Medical Reimbursement Card as and when released on the assigned dates.

The employee can exhaust the medical reimbursement received at Pharmacies, hospitals for undergoing treatment, Doctors Consultation, Diagnostic centers. There could be constraint on usage depending on the policies of the organization

Absolutely with ease, as the Paymint GPR Card functions like any other debit or credit card.

Paymint Expensify Card well suits as a reimbursement card towards leave travel and conveyance reimbursements. Separate wallet within the card keeps track of expenses separately without having to have multiple cards/accounts.

Within the Paymint Tax Benefits suite, our program backs many tax benefits plans for employees and the same framework can be used to disburse funds to employees.

Leave Travel Allowance is one of the best tax saving tools that an employee can avail. It is a tax exemption offered by employers to their employees. Leave Travel Allowance as the name suggests is an allowance paid to the employee by the employer when the former is travelling with their family or alone. The amount paid as Leave Travel Allowance is tax free.

Given below are the travel limitations applicable under Leave Travel Allowance. Leave Travel Allowance covers only domestic travel and does not cover international travel. The mode of travel should be either air travel, railway or public mode of transport.

LTA is not a common part of the salary structure. Before you consider claiming for LTA, you are advised to check your pay structure. The LTA amount can vary from one employee to the other, however, if you are eligible for LTA, you will need to produce tickets/bills as per the criteria and submit the same to your employer. Every company will formally announce the dates for LTA claims, you will then need to fill in the applicable forms, attach the documents such as travel tickets, boarding pass etc., and send it out to your HR or accounts team. An employee will need to make the LTA claim before the employer makes the final calculation for tax liability.

Conveyance allowance, also called Transport Allowance is a type of allowance offered to employees of a company to compensate for their travel from residence to and from respective workplace location. Allowances are generally offered to employees on top of their basic salary component and may or may not be taxable as per the Income Tax Act.

In general, conveyance allowance is paid by an employer only if the there is no transportation provided by the employer. In case an employer offers office transport, conveyance allowance will not be provided to employees.

Conveyance allowance is given an exemption of up to Rs.19,200 per annum or Rs.1,600 per month. The sections under which this exemption is applicable are Section 10(14)(ii) of Income Tax Act and Rule 2BB of Income Tax Rules.

Before April 2015, the conveyance allowance taxation exemption limit was capped at Rs.800 per month or Rs.9,600 per annum. The exemption limits were extended to Rs.1,600 per months or Rs.19,200 per year in Budget 2015 with an eye to provide tax .